Policies & Resources

COMMITTED TO SAFE, HIGH-QUALITY SUPPORT

Policies and Resources

This page brings together the documents that guide how EIHC operates. They show the standards we follow, how decisions are made, and the safeguards in place across our NDIS and aged care services. Each policy reflects current requirements and the way we deliver support in practice.

EIH Care Fee Schedule
EIH Care - ACARE Disputes Grievances Policy Procedure
EIH Care - ACARE Feedback and Complaints Policy Procedure
EIH Care - ACARE Open Disclosure Policy Procedure
EIH Care - ACARE Whistleblower Policy and Procedure
Service Items - My Aged Care Vic
EIHC Consumer Handbook + Complaints and Feedback Form

READY TO CONNECT

Let's Talk About How We Can Help

Get in touch today to explore how EIHC can support you or your loved one.

We recognise the objectives of the Convention on the Rights of Persons with Disabilities. We also acknowledge the traditional custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders past and present.